1. Preamble
1.1 The offer and sale of products on our website www.axummonili.com are governed by the following general conditions of sale (hereinafter the Conditions) which apply to any person visiting or making a purchase on the Site.
1.2 The Conditions may be subject to change, it being understood that the applicable Conditions are those in force at the time the order is placed by the Customer.
1.3 Access to and use of this Site, as well as the purchase of products presuppose the reading, knowledge and acceptance of these General Conditions of Sale.
1.4 The products purchased on this Site are sold by Axum Monili.
1.5 Whoever navigates on the Site is the one and only person responsible for the use of the Site and its contents. The visualization of the Site, the purchase of our products and the possibility to acquire information about them are an activity that each user performs for personal use and unrelated to commercial activity.
1.6 Each user is solely responsible in the event that the information and data provided are false, incorrect or relating to third parties who have not given their consent.
1.7 The Seller is not responsible for any damage to the user caused by browsing the Site and the user assumes all risk in this regard.
1.8 The user is responsible for the safekeeping and correct use of his personal information, including the credentials that allow access to the reserved services, as well as any damaging consequence or prejudice that may arise against the Seller or third parties as a consequence of the incorrect use, loss, theft of such information.
2. Order
2.1 The purchase order must be made using the appropriate form available on the Site.
2.2 The Seller reserves the right not to accept purchase orders:
– with a delivery address without a contact person, at hotels or post office boxes;
– in case it is not possible to reach the user who placed the Order;
– in case of doubt about the validity of the Order.
2.3. After the placing of the Order the Seller shall send the client an e-mail confirming the Order itself, then the Seller, again by e-mail, shall inform the client about the shipment of the products.
3. Price
3.1 The prices indicated on the website are in euros, including Italian taxes (European VAT and other applicable taxes). Packaging, packing and transport costs are included in the final price.
3.2. For deliveries within the European Community, no customs duty is applied; outside the European Community, customs fees are charged to the customer.
3.3. The Seller reserves the right to modify prices at any time. The products already ordered shall be invoiced on the basis of the prices in force at the time of the receipt of the Order.
4. Warranty and Liability
4.1. The jewelry products are made of bronze, brass or silver, with the use of stones, enamels and leathers, as indicated in the relevant cards. Their workmanship is done in an artisanal manner through an entirely manual process that ensures their authenticity. These metals depending on the skin PH could cause loss of color on the skin. Any imperfections or alterations express the value and uniqueness of each piece. All jewelry made are nickel free.
4.2 All products are covered by the legal guarantee of conformity of two years.
4.3 The defective products that the customer returns during the two-year warranty period will be replaced or repaired by the Seller, being expressly excluded any form of refund or compensation.
4.4 The warranty is recognized when the following conditions are met:
– the client has communicated via e-mali to the Seller the return of defective products;
– the defect is not due to abnormal or non-compliant use, an accident or an external cause (such as intervention on the product by unauthorized persons);
– the defect is not due to wear and tear or normal aging.
4.5 The costs of shipping and return of products shall be borne entirely by the customer.
4.6. The Seller declines any responsibility in case the delivered products do not comply with the legislation of the country outside the European Union where they are eventually delivered.
4.7 The Seller undertakes to provide the attention conforming to this work to guarantee the service offered to the client. However, the Seller is not in any way responsible for failure to comply with contractual obligations due to unforeseeable circumstances or force majeure, as established by Italian law.
Moreover, in case of insubstantial differences between the photographs of product presentation on the Site, texts, illustrations and products ordered, the Seller is not in any way responsible.
4.8 The Seller shall not be liable in any case for loss of benefits, commercial losses, loss of information, loss of earnings or any other indirect or unforeseeable damage at the time of the use of the Site or the conclusion of the sales contract with the customer.
5. Payment
5.1 For the payment of the price of the products is provided exclusively for the use of the PayPal method as indicated in the purchase form. All payments must be made in Euro currency.
5.2 The data provided to make the payment will be used by the Seller only and exclusively to complete the procedures relating to the purchase and to issue refunds in case of any returns of products. The charge of the purchase price of the products, as indicated in the purchase form, shall be made to the Customer’s bank account at the time of the purchase of the products.
6. Reservation of title
The purchased products remain the property of the Seller until they are delivered to the carrier.
7. Availability and delivery of products
7.1 The purchased products will be delivered at the address indicated in the Order, together with the relevant invoice, within 15 days from the dispatch of the Order confirmation as per art. 2.3 above, or in the case of products available only on order, this will be delivered in the different times specifically indicated in the Order confirmation.
7.2. In case of payment by bank transfer, the delivery date will start from the moment of the crediting of the price.
7.3 The terms indicated in the previous art. 5.2 must be considered indicative. In case of delay the Seller will contact the client by e-mail or telephone as soon as such information is available.
7.4 If, despite the acceptance of the Order, a product is not available or cannot be delivered, the Seller will promptly inform the client by e-mail and the Order will be cancelled.
In this case the client shall only be entitled to the refund of the price paid, any other form of compensation being expressly excluded.
8. Customer care
Any information can be requested through our support services by writing to info@axummonili.com or calling +39 331/6895576.
9. Right of withdrawal
9.1 The purchases concluded on the Site are regulated by Legislative Decree 185 of May 22, 1999. The customer may withdraw from the contract by written notice by registered mail AR to be sent to via to be inserted 123, 00123 ROME within 14 working days of receipt of products. The communication can also be made by telegram or fax to (+39 331/6895576) provided that it is confirmed by registered letter with acknowledgment of receipt within 48 hours. We recommend in any case to the customer to contact us at +39 331/6895576 to facilitate the refund procedure that will take place by bank transfer or postal order once received the return that must be in the same condition as it was shipped.
9.2 Shipping costs will be charged to the customer.
9.3 The right of withdrawal – in addition to compliance with the terms and conditions described in the preceding articles – is understood to be exercised properly if the following conditions are also fully respected:
the products must not have been used or damaged;
the products must be returned in their original packaging, together with the relevant invoice.
9.4 In the event that the products for which the right of withdrawal has been exercised are damaged or have suffered a decrease in value due to the use that has been made, the Seller reserves the right to deny the right of withdrawal or to charge a cost to the customer as compensation.
10. Time and method of refund in case of exercise of the right of withdrawal
10.1 After returning the products, the Seller will verify that the products have not been damaged or tampered with. In the event that the verifications are concluded positively, the Seller will send the client, via e-mail, the relative confirmation of the acceptance of the returned products.
10.2 The refund of the price paid will be made by the Seller in the shortest time possible and in any case within fourteen (14) days from the date of confirmation of acceptance of the returned products by paypal or bank transfer.
10.3 If there is no correspondence between the addressee of the products indicated in the order form and the person who made the payment of the sums due for their purchase, the reimbursement of the sums, in case of exercise of the right of withdrawal, will be made to the person who made the payment.
11. Access to the Site and property rights
11.1 The Seller grants access to the Site and its use by the customer exclusively for personal use by the customer.
11.2 The contents of the Site are protected by copyright and all other industrial and intellectual property rights of the Seller and other right holders. The Axum trademark and logo, as well as the domain www.axummonili.com are registered.
11.3 The customer is never authorized to download, reproduce, copy, sell, exploit or modify part or all of the Site (in particular the products listed, descriptions, prices, download or copy information, use data, programs, sound content, graphics, images, text, photographs, tools) without the express written authorization of the Seller.
11.4 The Site may contain links to other websites. Such sites are not, under any circumstances, under the control of the Seller which is not responsible for the accuracy, respect for intellectual property rights, legality, decency or any other aspect of the content of such sites.
12. Protection of personal data
12.1 The Seller undertakes to protect the customer’s personal data. All personal data concerning the customer and collected by the Seller shall be treated as strictly confidential, in accordance with the applicable provisions of privacy law.
12.2 The personal data of the customer collected by the Seller from the products that the customer chooses, are used exclusively for the satisfaction of the customer’s order in the best possible conditions and serve to propose to the customer offers suitable for him.
12.3 The customer’s personal data are never rented, transferred or sold to third parties for purposes other than the satisfaction of the customer’s order.
12.4 The customer has the right to access and modify all the personal information through the secure management interface of his personal account.
12.5 The non-personal data collected by the Seller from the users’ navigation on the Site are used to improve the service proposed to the customers, in particular the ergonomics of the site, the products presented and the customer relationship.
13. Applicable law and dispute resolution
These Terms and Conditions are governed by Italian law and any dispute that may arise in relation to the use of the Site and/or the purchase of products shall be submitted to the exclusive jurisdiction of the Court of Rome.
