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RETURNS AND REFUNDS

Axum jewelry wants the satisfaction of its customer so it allows the return within 14 days from the date of delivery.

Returns are not allowed for custom-made or personalized jewelry.

Requirements for product return:
  • All orders received from December 1 to 22 can be returned by January 15.
  • Returns must be made by a courier and the return shipping costs will not be refunded.
  • The goods must not have been used and must be packaged with care.
  • The value of the refund will be paid with the same method used for payment.